Refund Policy

Cancellation

We accept order cancellations before the product is shipped or produced. If the order is cancelled within this timeframe, you will receive a full refund. We cannot cancel the order if the product has already been shipped.

Returns (if applicable)

We accept returns on products. Customers have the right to request a return within 30 days after delivery. To be eligible for a return, your item must be undamaged and in the same condition as when you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers are responsible for the shipping costs for any return. No restocking fee will be charged for returning the product.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you whether your refund has been approved or rejected. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days. You may keep all five bonuses, even if you decide to return the product.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank—there is often some processing time before a refund is posted. If you’ve done all of this and still haven’t received your refund, please contact us at propliers.shop@gmail.com.

Please contact our Customer service at propliers.shop@gmail.com to get the return address.